Chargeback Management
Maximum Prevention and Revenue Recovery
Unlock The Power of Effective Chargeback Management
A comprehensive dispute prevention and revenue recovery solution for APAC merchants selling to a global market. With decades of experience in cross-border transactions, we offer a complete end-to-end chargeback solution for merchants across all risk profiles.
Our advanced technology platform focuses on 3 key pillars of dispute management:
Dispute Prevention
Intercept disputes and avoid chargebacks by enabling real-time resolution.
Dispute Response
Reverse chargebacks and recover revenue lost to post-transaction fraud.
Dispute Intelligence
Get actionable data and analytics to optimize your dispute strategies
Prevent Chargebacks
Multi-Level, End-to-End Dispute
Prevention
Stop up to 90% of disputes before they become chargebacks. Using industry-leading tools like Ethoca Alerts, Verifi CDRN, Verifi Order Insight, and Ethoca Consumer Clarity, along with Verifi RDR, APAC merchants can ensure smoother global transactions and minimize revenue loss.
Reclaim Money Lost To Friendly Fraud
Dispute Responses Designed for
Maximum Recovery
Cb911's optimized technology platform allows merchants to identify more illegitimate chargebacks, build stronger cases, and win more reversals than with any other solution.
Increase Net Wins
Our proven methods and proprietary technology result in fewer 2nd chargebacks and more recovered revenue.
Results Guaranteed
Our services are backed by the industry's only performance-based ROI guarantee.
Service Options
Choose from our hands-free representments, where we compile cases based on your compelling evidence, or opt for our Case Builder self-service SAAS solution to streamline your representments.
Better Data, Better Intelligence
Enhanced Data Collection and
Analytics
Chargebacks911 leads the industry in dispute data collection. We empower merchants to make smarter, data-driven decisions, optimize chargeback management, and improve overall business performance.
Customizable Reporting
User-friendly reports, including month-to-date stats.
Error-Risk-Threat (ERT) Notifications
Alerts with recommended action steps.
Advanced Machine Learning
AI-based analytics and real-time intelligence.
Streamline Your Business and Maximize Your ROI
Chargebacks911's comprehensive chargeback management solution is designed to help merchants prevent chargebacks and recover lost revenue, quickly and efficiently. Our all-in-one platform offers a full suite of powerful tools to stop chargebacks, protect your profits, and streamline dispute management.
Widest Alerts Coverage
Ethoca Alerts, Verifi CDRN, plus our own exclusive network.
Single User-friendly Portal
Access Customer Clarity, Order Insight, RDR, and more.
Internal Trigger Resolution
ERT notifications detect potential risks and provides actionable solutions.
Streamlined Representments
Case Builder SAAS helps build more effective DIY cases.
Advanced Reporting
Detailed yet easy-to-read reports tailored to your business.
Automated Push Notifications
Fully integrated API and Webhook capabilities for real-time alerts
Intelligent Source Detection
Proprietary technology for fighting disputes at their true source.
Fasttrack Implementation
Start receiving alerts quickly — usually within 24 hours.
Global Performance
DCC-compatible system with over 85 currencies for worldwide support.
